Description

Break Glass User is a contingency access feature for emergency scenarios. It allows temporary elevated privileges to users when usual access mechanisms fail, ensuring critical tasks can be completed without administrative delays.

Features

• Temporary Elevated Access: Grants temporary admin-level access for immediate task completion.
• Auditing and Logging: Comprehensive logs of actions taken during elevated access periods.
• Controlled Access Duration: Automatically expires after a predefined period.
• Approval Workflow: Requires higher-level approval before activation.
• Role-Based Permissions: Customizable permissions based on roles and responsibilities.

Limitations

• Risk of Misuse: Potential for misuse if not monitored properly.
• Dependency on Approval: Delays if approvers are unavailable.
• Limited to Defined Scenarios: Not suitable for regular access needs.

Use Cases

• System Recovery: Allows IT staff to restore critical systems after a failure.
• Urgent Security Patches: Enables immediate application of security patches without waiting for standard access procedures.
• High-Priority Data Retrieval: Grants access to retrieve crucial data during an incident response.